Customer Surveys

We are committed to providing the best possible service to our customers with regard to all aspects of their appliance's lifespan.  To that end we welcome your comments and suggestions both good and bad on your experience with Orville's. Please choose one of the following surveys and let us know how we're doing.

Sales & Delivery Satisfaction Survey

Service Installation Satisfaction Survey

If you prefer please feel free to email your thoughts directly by clicking here.

Orville's Home Appliances

Locally-owned and operated since 1965, Orville's Home Appliances | Mattresses is Western New York's complete appliance and mattress source, offering the best selection of top brands at the guaranteed lowest prices. Orville's offers our next-day delivery and professional installation promise, a knowledgeable sales and factory-trained service staff, six showrooms and a 75,000 square foot warehouse filled with over 10,000 appliances and mattresses. We are a family-owned business that has grown from a small single store operation to the largest independent major home appliance and mattress dealer in the area. Orville's is committed to Western New York.