Shipping Options

We are presently able to offer IN-STORE PICKUP or LOCAL HOME DELIVERY within our Western New York Delivery Zones.  To check if you live within our Delivery Zones please click here.

Orville's Delivery Fleet services Buffalo, NY, the surrounding Western New York State area. 

If you are a resident of the Niagara Peninsula of Southern Ontario, Canada, please click here for delivery info

Orvilles.com customers will be contacted within 24 hours for orders placed Sunday thru Thursday and on the following Monday for orders placed on Friday or Saturday to verify if the merchandise is in stock and schedule their delivery or pick up date.

If you need Next Day Delivery or Pickup Please Do Not purchase from our online store but rather contact one of our retail stores directly to finalize your purchase. Click here for contact information.

Local Home Delivery

  • Home Delivery Zone 1 ($49)
    Choose this option if you live within Zone 1 on our zip code chart and you will have your entire order delivered in a single trip to your home. Click here for more details on our delivery policy.
  • Home Delivery Zone 2 ($98)
    Choose this option if you live within Zone 2 on our zip code chart and you will have your entire order delivered in a single trip to your home. Click here for more details on our delivery policy.
  • Home Delivery - Multiple Trips* ($74)
    Choose this option if you live within Zone 1 on our zip code chart and you need more than one delivery trip to complete your order.  This is typically used by customers who are building or remodeling. Click here for more details on our delivery policy.

*Customers living in Zone 2 are not eligible for multiple delivery trips.

Customer Pick Up

  • Customer Pick Up - Choose the Appropriate Store
    Choose this option if you wish to pick up your merchandise at one of our stores. Typically, in stock items are available after 4PM the day after you receive your confirmation call from us.  Your exact pick up date will be provided during your follow up call. 
  • Customer Pick Up - Warehouse*
    Choose this option if you wish to pick up your merchandise at our Warehouse. In stock items are available for pick up immediately following your confirmation call from us.  Click here for pick up hours and directions.

*Choose this option if you select an Installation option for your product

Orville's Home Appliances

Locally-owned and operated since 1965, Orville's Home Appliances | Mattresses is Western New York's complete appliance and mattress source, offering the best selection of top brands at the guaranteed lowest prices. Orville's offers our next-day delivery and professional installation promise, a knowledgeable sales and factory-trained service staff, six showrooms and a 75,000 square foot warehouse filled with over 10,000 appliances and mattresses. We are a family-owned business that has grown from a small single store operation to the largest independent major home appliance and mattress dealer in the area. Orville's is committed to Western New York.