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How did you hear about Orville's?
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If other please specify:
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At which location did you shop?
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Tell us about your shopping experience.
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Please rate the display, cleanliness, & convenience of our store
(1 being poor, 5 being outstanding):
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1 2 3 4 5
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Were you waited on in a reasonable amount of time?
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Yes No
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Was your salesperson friendly and knowledgeable?
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Yes No
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Was our selection of merchandise adequate?
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Yes No
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Overall, how would you rate your shopping experience
(1 being poor, 5 being outstanding)?
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1 2 3 4 5
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If you did not purchase from us, please let us know how we can earn your business in the future:
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Tell us about your delivery experience (if applicable)
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Did your delivery arrive within the promised time window?
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Yes No
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Please rate the condition of your merchandise upon delivery
(1 being poor, 5 being outstanding):
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1 2 3 4 5
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Was the delivery team courteous, professional, & neat
(1 being poor, 5 being outstanding)?
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1 2 3 4 5
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Did BOTH delivery persons bring the merchandise into your home?
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Yes No
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Did BOTH delivery persons remove your old appliance if necessary?
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Yes No
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Overall, how would you rate your delivery experience
(1 being poor, 5 being outstanding)?
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1 2 3 4 5
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Give us a thought on your Overall experience at Orville's
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Would you recommend us to your friends & family?
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Yes No
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Orville's fell short, met, exceeded my expectations:
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Additional comments
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Please provide the following contact information:
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Name*:
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Home Phone:
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Email*:
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May we call you for input on your experience at Orville's?
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Yes No
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