Orvilles Parts & Repair Service


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	Orvilles Parts and Repair Service

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Service Hot Line: (716) 601-0620, Hours: Mon-Fri 8AM-6PM & Sat 8AM-3PM

For Information on Appliance Installation Click Here

At Orville's, our customers know they have someone to call when an appliance needs repair. We provide factory-authorized in home warranty and out of warranty in home service on most major brands we sell. For any product requiring carry in service, such as a microwave or dehumidifier please contact us for your repair options. Our seasoned staff of professional technicians are factory trained and re-trained in providing the ultimate in timely and up-to-date service to our customers 6 days a week.

Shop by Product:

Shop by Brand:

Preferred
Service Plan

When calling for repair please.......

Have your product's model and serial number available. If you are not sure where to locate the model and serial number please refer to the chart below this section.
Be prepared for our call taker to ask for a valid credit card account number. This is only used to reserve your appointment but will be charged if the service call is not paid for upon the completion of work.
Have an alternative phone number available, just in case.
Be available from 8AM to 4PM Monday thru Saturday for our technicians to perform work on your appliance. We are unable to promise specific times. You will receive a call the night before your appointment informing you of either a morning or afternoon visit. If you like, we can have the technician call you 1 hour before arriving at the service address.

Product Type	Model & Serial Location
Air Conditioner	Left or Right side of cabinet or behind front filter plate
Cooktop	On Bottom or under cook surface if lift-up top
Dehumidifier	Behind Bucket
Dishwasher	On Inside Door Edge or Inside Door Frame
Freezer - Chest	Outside Lower Side near Thermostat/Compressor
Freezer - Upright	Inside Left Front Middle of Compartment
Dryer	Inside Door, or Door Frame, or Behind Control Panel
Front Load Washer	Inside Door or Door Frame
Top Load Washer	Behind Control Panel, or Under Lid, or Back Edge of Tub Opening
Stack Laundry Center	Inside Dryer Door or Dryer Door Frame
Microwave	Inside Oven Cavity or On Back
Range Hood	Underneath, usually left side
Free Standing Range	Storage Drawer Frame-Right Side Front
Slide In Range	Storage Drawer Frame-Right Side Front OR Behind Toe Kick
Professional Range - Open Burner	Under Left Burners
Professional Range - Sealed Burner	Behind Toe Kick
Refrigerator - Top or Bottom Freezer	Inside Upper Compartment - Right Side
Refrigerator - Side By Side	Inside Refrigerator Compartment - Right Side
Refrigerator - Built In	Inside Refrigerator Compartment
Wine Storage	Inside or Behind Toe Kick
Wall Oven	On Door Frame or Behind Bottom Vent Cover
Warming Drawer	Inside Drawer Housing - Need to Remove Drawer to locate

To Order Parts........

If you prefer to fix your appliance yourself, please feel free to contact our Parts Department.
PHONE: 1-800-378-5452
Don't forget to give us your model and serial numbers.

Extended Service Plans

We are proud to offer our customers the opportunity to protect their new appliances with a Preferred Service extended service plan. Click here for more details.




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