Customer Surveys

We are committed to providing the best possible service to our customers with regard to all aspects of their appliance's lifespan.  To that end we welcome your comments and suggestions both good and bad on your experience with Orville's. Please choose one of the following surveys and let us know how we're doing.

Sales & Delivery Satisfaction Survey

Service Installation Satisfaction Survey

If you prefer please feel free to email your thoughts directly by clicking here.

Orville's Home Appliances

Locally-owned and operated since 1965, Orville's Home Appliances is the only complete major home appliance source in Buffalo and Rochester, offering the best selection of top brands at the guaranteed lowest prices. Orville's offers same-day/next-day delivery and professional installation, a knowledgeable sales and factory-trained service staff, six showrooms in Amherst, East Amherst, Henrietta, Lancaster, Orchard Park and Webster, and a 75,000 square foot warehouse filled with over 10,000 appliances. We are a family-owned business that has grown from a small single store operation to the largest independent major home appliance dealer in the area. Orville's is committed to Buffalo and Rochester.