Orville's Home Appliances respects each and every one of our customers' right to Privacy. At no time will any personal information given to Orville's (i.e. name, address, phone number(s), purchase history, etc.) be sold or transferred to any other party. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service for many years to come.
If you place an online order, our secure order form requests contact, billing, and financial information (credit card account numbers). Contact information from the order form is used to send orders and information about our company to you. Your contact information is also used to get in touch with you regarding the status of your order. The financial information collected is used ONLY to process payment for the products ordered.
Our online surveys ask visitors for contact information and demographic information. We use the contact data to send consumers information about our company and to follow up on survey responses when asked to do so.
We maintain a previous customer database email list and run contests periodically in which we ask for contact information. This information is used to contact winners and provide information about our company. No contest information entered on this site will be shared with other companies. The customer's contact information is also used to contact consumers when necessary, such as product recalls or service issues. Users may choose not to receive future mailings from us by deleting their names from our list.
Remove/Deactivate Your Name from Our List
You can opt out of future mailings by clicking here and adding Remove Me to the subject line.
You can send a written request to:
Orville's Home Appliances, Inc.
3979 Walden Ave.
Lancaster, NY 14086
ATTN: Customer Service