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I opened the door to use this one day, and the plastic grille that covers the filter popped off and broke into pieces. My husband and I hardly ever use the microwave so it definitely wasn't due to overuse or abuse. We are past the warranty period so now we'll have to buy almost $250 worth of PLASTIC replacement parts and figure out how to replace these pieces (directions are NOT helpful). We have had nothing but trouble with GE products since we bought a set in 2018, problems with the fridge, gas oven, and now the microwave. GE customer service is the most difficult company I've ever had to work with. I'd recommend you buy another brand of appliance.
Got the exact same brand and model to replace the one that went bad within a few years, hoping that it would fit right into the space over the stove. Unfortunately, slight changes were made to the product when manufactured. The dimensions were different, and the mounting system was totally changed. Reinstallation was a nightmare.
This is our second of this microwave. The first was in our home when we bought it, but it went out and the local repair guys were going to charge us more than buying a new one to fix it. We loved the one that we had so we bought the updated model. No problems with it as of this review.
This is a very handsome and well functioning unit. The controls are excellent, except for a too small start button. There is no LED lighting, and both the interior and cooktop lights are way too dim.
Our GE mic( that was the same model number) broke after only 3 1/2 years. We attempted to have it repaired, but too many parts needed to be changed. We finally ordered the same mic(same model number). It was NOT the same microwave. It was an inch shorter and thus we had to put a new bracket on and screw more holes into our backsplash. It also makes a clicking sound right after you push start and right after it beeps. We had a GE appliance person come to look at that issue and they said that GE put a beefier switch on it and that is why it makes the noise. Needless to say, it is annoying. The fan is super loud also and starts on the highest setting right off the bat. Lastly, the place where you put your hand to open it has a sharper edge(not rounded like the last one). I would not buy this mic again and when we replace these appliances, we'll be looking at other companies with higher quality.
• Steam Cook
• Power Level
• Set Clock
• Surface Light
• Timer On/Off
• Turntable On / Off
• Turntable Size: 14.25"
• Scrolling (LED with Icons) Display
• Sound Volume Control
• 15 A
• 60 Hz