If you have read and understood our policy on refunds and exchanges and believe your product qualifies for an authorization please send an email to return_auth@orvilles.com containing the information listed below. If not, please click here to review our returns & exchanges policy before submitting the form, thank you.

Please include the following in your email:

  • Original Invoice Number
  • Date Product was Delivered or Picked Up
  • Name printed on Invoice
  • Phone Number printed on Invoice
  • Item Number you wish to return
  • Reason for your request